Master Data Management Strategy for Enterprise Clients - MDM Services

Master Data Management Link critical data through a unified platform, provide a common point of reference, share across the enterprise

Master Data Management (MDM) is the processes and technologies used to create, maintain, and integrate consistent and accurate representations of an organization’s critical data. CMA is pleased to offer Master Data Management strategy and services for enterprise clients.

Movements toward modularity, service orientation, and SaaS make Master Data Management critical. Master Data Management leverages tools and processes that enable the linkage of critical data through a unified platform, providing a common point of reference (shared across the enterprise).

When properly done, MDM streamlines data management and sharing across the enterprise among different business areas to provide more effective service delivery.

CMA can develop, maintain, and operate your master data management system. We possess more than 15 years of experience in Master Data Management and more than 20 in data management and integration.

With goals that include breaking down silos, improving performance management, and avoiding extra cost, CMA’s Master Data Management services includes developing, maintaining, and operating MDM platforms. Click the button to visit the MDM success storyfor the Office of Mental Health (New York State).

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Business Objectives

One of the primary drivers of Master Data Management is integration and standardization of critical data elements. In today’s complex environments, a person’s information needs to be shared across multiple, diverse business applications. “Person” data (such as patient and customer) may be stored in various locations (such as spreadsheets, application, and database private stores).

A master data management system will integrate, standardize, and de-duplicate the representation of a person across the enterprise. This ensures all services, service delivery channels, and outcomes are tied to a single view of the person.

Here are some examples of what leveraging a well-maintained mastered data environment can do.

How It Works/Our Approach

Critical issues in Master Data Management services include:

Errors & Risk: Because it is used by multiple applications, an error in master data can propagate in all the applications that use it. Data cleansing and standardization, as well as a data stewardship program minimize data errors.

Merging Data Sources: Few enterprises have just one set of master data, and merging them together can be difficult. Normal database joins and searches are not able to resolve differences. A sophisticated tool, which utilizes probabilistic and deterministic matching, is required.

Privacy & Security: When subsets of data join the master data, the information might be visible to any of the applications and users that have access to the master data. If parts of that data were obtained under a limited privacy policy, then merging with the master data becomes problematic. Interfacing with master data requires the ability to limit user access to data at both a source and field level. Data stewardship and compliance requires processes for auditing changes to the master data.

Investment & Maintenance: Investing a lot of time, money, and effort in creating a clean, consistent set of master data is a wasted effort unless the solution includes tools and processes to maintain and verify the master data as it is updated and expanded.

CMA has experience with many of the enabling MDM tools and technology platforms in the marketplace. Each has its particular strengths, features, capabilities, and market focus.

However, MDM is not just a technological problem. Fundamental changes to business processes are required to maintain clean master data. To learn about the Master Data Management strategy and approach CMA recommends, download our whitepaper, “Creating a Master Data Environment: An Incremental Roadmap for Public Sector Organizations.”

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Master Data Management Whitepaper


Experience in Master Data Management Strategy and Services

CMA has extensive experience in the development, maintenance, and operations of master data environments. By working collaboratively with our clients, we bring objective experience to apply the right technology and services to meet your needs.