Human Services

Human Services Workers Need Quality, Flexible Systems That Embrace Security and Are Easy to Use

Trusted solutions for Medicaid, Child Welfare, WIC, and more. 

Enable Smart Strategies

CMA is an IT partner who understands the unique challenges of the Human Services sector. As a top-tier systems integrator, we focus on quality data, encourage interoperability, maximize flexibility, and reduce costs for system development and maintenance.

CMA is an active member of the Human Services Information Technology Advisory Group (HSITAG). 

Trusted Stakeholder Experience

CMA houses a mature and dedicated practice of Human Services program experts and technical staff in Child Welfare, WIC, Early Childhood Intervention, and Medicaid. We have decades of experience with many stakeholders in the public sector, including Attorney Generals, Inspector Generals, Child and Family Services, Human Resource Administrations, and many more.

Medicaid IT solutions from CMA

Medicaid

CMA has extensive experience in the Medicaid realm. One of our flagship projects is the New York State Medicaid Data Warehouse. We helped New York State create a comprehensive and secure healthcare information system environment, positioning NYS to meet the emerging needs of the next decade.

Read more

Child Welfare IT solutions from CMA

Child Welfare

CMA focuses on user needs; our clients remain focused on positive family outcomes. Our user-driven approach supports Child Welfare workers in both their office and the field. We want to help our clients provide the highest degree of service. 

Read more

WIC

CMA is the largest privately-owned IT Systems Integrator serving the WIC community. We have more than 25 years successfully implementing WIC systems, and created HANDS, which is currently used by more than 70,000 people across the country. 

Read more

Early Intervention IT solutions from CMA

Early Childhood Intervention

CMA creates centralized, Web-based, state-of-the-art systems that electronically manage Early Intervention Program (EIP) administrative tasks and provide for information exchanges. Our systems are designed to support the EIP’s service delivery, financial, administration, and management activities at both the local and state levels. 

Read more

+ RELATED

  • CMA to Highlight Medicaid Data & Analytic Solutions at NAMD 2026

    CMA NAMD2026 microLet’s Put Policy into Practice!

    Visit CMA at Booth 311 to learn how our innovative tools and services can help your
    organization unleash the power of data!

    Take a deeper dive into CMA’s Systems Integration solutions, services, and products below:

    Mosaic Insights Program Integrity | Mosaic Data Activation Platform | Mosaic Managed Analytics and Governance | Medicaid Overview | CMA and Lyfegen VBC Services | HHS Consulting Services | Strategic Systems | Ohio EDW Migration Success Story

    For more information, contact one of the following CMA team members:

    Ken Romanski Ken Romanski - Linkedin / This email address is being protected from spambots. You need JavaScript enabled to view it.
    Gary Davis Gary Davis - Linkedin / This email address is being protected from spambots. You need JavaScript enabled to view it.
    Jeffrey Wendth Jeff Wendth - Linkedin / This email address is being protected from spambots. You need JavaScript enabled to view it.
    Joe Kelly Joe Kelly - Linkedin / This email address is being protected from spambots. You need JavaScript enabled to view it.
    Todd Britton Todd Britton - Linkedin / This email address is being protected from spambots. You need JavaScript enabled to view it.

     

    More >

  • CMA to Highlight Child Welfare Modernization at ISM 2026

    ISM2026Microupperimageupdated

    ISM2026Micro2ndimage updated

    Take a deeper dive into CMA’s Systems Integration solutions, services, and products:

    Strategic Systems | HHS Assessments | Mosaic AI |  Mosaic Insights Data Activation Platform | Mosaic Program Integrity  

    Check out our Success Stories:

                                  AZ WIC Participant Self Service         NY Healthcare Worker Bonus Retention Program
                                  AZ WIC Modernization                           SNAP Success Story
                                  NJ WIC Participant Self Service         TN Child Welfare Reliability and Efficiency
                                  NJ WIC Modernization                           TN Child Welfare Modernization
                                  NJ WIC Cloud Migration                        TN Child Welfare Financial Tracking Modernization

     For more information, contact one of the following CMA team members:

    Kesavan Duraisamy – https://www.linkedin.com/in/kesavanduraisamy/
    Jim Van Avery – https://www.linkedin.com/in/jamesavanavery/
    Alex Hart - https://www.linkedin.com/in/alexfhart/
    Glen Ohringer - https://www.linkedin.com/in/glen-ohringer-93992b3/
    Todd Britton - Todd Britton - Linkedin / This email address is being protected from spambots. You need JavaScript enabled to view it.

     

    More >

  • CMA to Highlight Medicaid Solutions at MESC 2026

     image 3

      • Empower your organization with highly secure, scalable, AI augmented platforms that accelerate analytical workflows.
      • Aggregate and govern across enterprise datasets, facilitating fact-based decision making via CMA’s Mosaic software tools and integration support services.
      • Leverage actionable insights to enable program integrity, sustainable payment reforms, superior outcomes, and improved population health.
      • Generate insights that increase productivity, efficiency, and effectiveness across your Medicaid ecosystem.

    Let’s Navigate Complexity and Deliver Clarity Together.

    Visit CMA at booth 701/800 to learn how our innovative tools and services can help your organization unleash the power of data!

    Take a deeper dive into CMA’s SI solutions, services, and products:

    Mosaic Insights Program Integrity | Mosaic Data Activation Platform | Mosaic Managed Analytics and Governance | Medicaid Overview | CMA and Lyfegen VBC Services | HHS Consulting Services | Strategic Systems | Ohio EDW Migration Success Story

    For more information, contact one of the following CMA team members:

    Gary Davis - Gary Davis - Linkedin / This email address is being protected from spambots. You need JavaScript enabled to view it.

    Jeffrey Wendth - Jeff Wendth - Linkedin / This email address is being protected from spambots. You need JavaScript enabled to view it.

    Joe Kelly - Joe Kelly - Linkedin / This email address is being protected from spambots. You need JavaScript enabled to view it.

    Todd Britton - Todd Britton - Linkedin / This email address is being protected from spambots. You need JavaScript enabled to view it.

    Dan Balon - Dan Balon - Linkedin / This email address is being protected from spambots. You need JavaScript enabled to view it.


     

     

    More >

  • CMA to Highlight Medicaid Data & Analytic Solutions at NAMD 2025


    NAMD digital header.25 V2

    Medicaid officials are increasingly faced with intense fiscal pressures, complex policy issues, and operational demands. The NAMD Conference provides a unique opportunity for CMA to collaboratively explore potential solutions that elevate and support our government Medicaid programs.

    For more than 40 years, CMA has supported the data, analytics, and workflow requirements of essential public sector health and human services agencies. Our combined applications, solutions, and talent accelerate the advancement of Medicaid’s Next Chapter!

    From proven capabilities, sound accomplishments, and innovative, yet conservative approaches to addressing a wide range of IT and business-related challenges, CMA solutions and services span:

    • Systems Integration (SI): We have successfully performed low-risk takeovers, optimized maintenance, and finely tailored enhancements of mission critical legacy systems to support the evolving requirements of Medicaid, WIC, and Child Welfare agencies nationwide.
    • Cloud-Enabled Technology Products: Our Mosaic Insights data fabric orchestrates highly secure and scalable aggregation, governance, and enrichment of sensitive data sourced from disparate HHS silos. CMA’s applications support secure access for authorized state officials, industry leading transformational consultants, and best of breed vendors– such as Lyfegen– to work with trusted datasets to generate actionable information and predictive, AI leveraged insights.
    • IT Assessments, Consulting, and Talent: Our expert team of IT and industry consultants, coupled with our proven frameworks, facilitate repeatable processes to assist states with planning and execution of complex initiatives that are focused on the modernization of IT infrastructures and optimization of mission critical workflows.

    Whether states want to connect eligible members with coverage, promote access to high-value services, bolster program integrity and sustainability, or simply chart their Medicaid Program’s Next Chapter, CMA’s proprietary applications and novel approach add value and advance your strategic agenda.

    Stop by NAMD Booth #128 to learn about how the CMA/Lyfegen partnership assists states in the evaluation, modeling, and negotiation of innovative payment arrangements with the manufacturers of high-cost drugs and therapies.

    Visit CMA.com for a deeper dive into CMA’s SI solutions, services, and products:

    Medicaid Overview | CMA & Lyfegen Value-Based Pharmacy Platform | Mosaic Insights AI Cloud Computing | Mosaic Insights Program Integrity | HHS Consulting Services | Strategic Systems

    For more information, contact one of the following CMA team members:

    Gary Davis - https://www.linkedin.com/in/gary-davis-85ba4033/
    Jeffrey Wendth - https://www.linkedin.com/in/jeffrey-wendth-8bab1b5/
    Joe Kelly - https://www.linkedin.com/in/itsjoekelly
    Anthony Salinas - https://www.linkedin.com/in/anthony-salinas-msit-15575119/

    More >

  • CMA to Highlight Child Welfare Modernization at ISM 2025

    ISM2025 2

    CMA combines deep knowledge of State Child Welfare programs with leading-edge expertise in systems integration, technology modernization, and digital transformation. We understand the complexities of Child Welfare workflows, data, and legacy environments, and we know how to unify them into modern, connected solutions that empower agencies to better serve children and families.

    Our approach bridges program and technology, helping agencies transition from siloed, outdated systems to agile, interoperable platforms that support the goals of Comprehensive Child Welfare Information Systems (CCWIS) and beyond. Whether delivering a new system or incrementally modernizing existing environments, CMA leverages modular, cloud-ready, and user-centered solutions to ensure lasting value.

    By transforming Child Welfare systems into integrated, modern ecosystems, CMA enables program staff to focus less on navigating technology and more on achieving positive outcomes for families. Our proven methods reduce risk, accelerate modernization, and align technology investments with mission objectives.

    Visit us at booth 317 to explore how CMA can help your agency harness the power of digital transformation to strengthen Child Welfare programs.

    Take a deeper dive into CMA’s Systems Integration solutions, services, and products:

     Transitional CCWIS Success Story | HHS Consulting Services |  Mosaic Insights GCP | Strategic Systems | WIC Participant Portal | WIC 365 | FMNP Success Story | SNAP Success Story | WIC Vendor Portal

     For more information, contact one of the following CMA team members:

    Gary Davis – https://www.linkedin.com/in/gary-davis-85ba4033/
    Kesavan Duraisamy – https://www.linkedin.com/in/kesavanduraisamy/
    Jim Van Avery – https://www.linkedin.com/in/jamesavanavery/
    Alex Hart - https://www.linkedin.com/in/alexfhart/
    Glen Ohringer - https://www.linkedin.com/in/glen-ohringer-93992b3/

     

    More >

  • CMA to Highlight Medicaid Solutions at MESC 2025

     MESC 2025 min

    Empower your organization with highly secure, scalable, AI augmented platforms that accelerate data-driven analytics and workflows. Aggregate and govern cross enterprise datasets, facilitating fact-based decision making via CMA’s Mosaic software tools and integration support services. Leverage actionable insights to enable program integrity, sustainable payment reforms, superior outcomes and improved population health. Generate insights that increase productivity, efficiency, and effectiveness across your ecosystem.

    Get the right data, to the right people, at the right time.

    Visit CMA at booth 125 to learn how our innovative tools and services help your organization unleash the power of data!

    Take a deeper dive into CMA’s SI solutions, services, and products:

    Medicaid Overview | Mosaic Insights Overview | Mosaic Insights GCP | HHS Consulting Services | Technology & Management Assessment | CMA & Lyfegen Value-Based Pharmacy Platform | Strategic Systems

    For more information, contact one of the following CMA team members:

    Ken Romanski - https://www.linkedin.com/in/ken-romanski-69b797/
    Gary Davis - https://www.linkedin.com/in/gary-davis-85ba4033/
    Jeffrey Wendth - https://www.linkedin.com/in/jeffrey-wendth-8bab1b5/
    Joe Kelly - https://www.linkedin.com/in/itsjoekelly/
    Deven Mehta - https://www.linkedin.com/in/devenmehta1/
    Jim Van Avery - https://www.linkedin.com/in/jamesavanavery/

     

     

    More >

  • CMA to Attend NYSLGITDA 2025


    NYSLGITDA 2025

    CMA is an MWBE firm headquartered in Latham, NY. We are a nationally recognized Systems Integration leader that has delivered state and local IT solutions for four decades.

    As a client-centric organization we understand government purpose and function, and the importance of the mission-critical programs that service millions of Americans.

    Our custom-tailored solutions provide a modernized approach to the administration of government. CMA’s system integration (SI) solutions excel program objectives bringing efficiency, effectiveness. Spanning a complete cycle, from acquisition procurement thru installation, configuration, and operation, our SI applications and products advance and improve program outcomes:

    • Medicaid Data Warehouse Management;
    • WIC Operations and Delivery;
    • Comprehensive Child Welfare Information System (CCWIS) Support;
    • Human Resource, Civil Service, and Time & Leave Management;
    • Mosaic Hybrid Data Fabric and Analytic Solutions;
    • AI/ML Enhanced Integrations;
    • Enterprise Security Consulting;
    • Talent Augmentation; and,
    • Strategic Partnership Resales and Services– Google, Microsoft, Oracle, Precisely, Salesforce, Hexagon, Snowflake, and more.

    Stop by Booth 19 to explore how CMA can assist with modernizing your organization, advancing program objectives, and creating positive, results oriented change within the public sector.

    Take a deeper dive into CMA’s SI solutions, services, and products below:

     Take a deeper dive into CMA’s SI solutions, services, and products:

    Mosaic Insights Overview  |  Mosaic Insights GCP  |   Medicaid Overview  |  CMA General  |  Technology & Management Assessment  |  Strategic Systems  |  Workforce Retention | Transitional CCWIS Success Story

    For more information, contact one of the following CMA team members:

    Daniel Wall – https://www.linkedin.com/in/daniel-wall-aba11a17/
    Parker Stafford – https://www.linkedin.com/in/parker-stafford-6b19295/
    Joe Kelly – https://www.linkedin.com/in/itsjoekelly/

     

     

     

    More >

  • CMA attends NERDS 2025


    microsite HEADER NERDS 25 C

    Click here to see our DEMO at NERDS 2025!

    Thank you for attending CMA’s - Mosaic Insights and Mosaic AI Demonstration at NERDS 2025
    CMA is an MWBE firm headquartered in Albany, NY. We are a nationally recognized Systems Integration leader that has delivered state and local IT solutions for four decades. As a solution-focused organization, we understand government purpose and function, and the importance of the mission-critical programs that service millions of Americans. We have designed, developed, and operated secure, scalable data management and analytic platforms that have enabled the transformation of Medicaid programs. Our collaborative work with New York State’s Medicaid program exemplifies how CMA established and maintains a nimble foundation for data management, analytics, and AI.

    Our custom-tailored solutions and offerings provide a modernized approach to the administration of government, facilitating essential functions and data-driven decision making across the HHS enterprise, including:
    • Medicaid Data Management & Governance
    • Mosaic Analytic & AI Solutions
    • Enterprise Security Consulting
    • WIC Operations & Delivery
    • CCWIS Support
    • Professional IT Staff Augmentation
    • Partner Product Resales & Services – Google, Microsoft, Oracle, Precisely, Salesforce, Hexagon, Snowflake, & more

    Attendees at our Data and Analytics demonstration learned how CMA’s Mosaic solutions facilitate advanced Medicaid data governance and analytics in a highly secure and scalable manner.

    For more information, contact one of the following CMA team members:
    Gary Davis - https://www.linkedin.com/in/gary-davis-85ba4033/
    Joe Kelly - https://www.linkedin.com/in/itsjoekelly/
    Jeffrey Wendth - https://www.linkedin.com/in/jeffrey-wendth-8bab1b5/

     Take a deeper dive into CMA’s SI solutions, services, and products: Medicaid Overview | CMA & Lyfegen Value-Based Pharmacy Platform | Mosaic Insights Overview | Mosaic Insights GCP | HHS Consulting Services | Technology & Management Assessment | Strategic Systems

    microsite FOOTER

     

    More >

  • CMA Technology Supports Critical Healthcare Worker Retention Program

    NYSHWB

    Governor Kathy Hochul today announced the launch of the State’s new Healthcare and Mental Hygiene Worker Bonus Initiative.  The program is a critical component of the Governor’s efforts to reward, retain and increase the State’s Healthcare workforce by 20 percent over the next five years.

    This innovative new $1.3 million dollar program will be administered through an online portal developed by CMA in partnership with Google and State Leadership.  The system leverages CMA intellectual property created to serve the State’s Medicaid population as well as CMA’s proprietary Mosaic Insights platform.

    “CMA is honored to partner with the Department of Health and other NYS leaders to support Governor Hochul’s Healthcare and Mental Hygiene Worker bonus initiative, bringing much needed assistance to front line healthcare workers”, said Kay Stafford, CEO of CMA, a NYS-certified Women-Owned Business. “We are proud of our team who in many instances worked tirelessly around the clock over the past 12 weeks, along with DOH and other key stakeholders, to create and implement this innovative workforce retention solution in the Google cloud, including extensive data analytics and security measures to help ensure program integrity”, added Ken Romanski, CMA President.  He added “it’s also exciting to see that the program has had a terrific kick-off thus far successfully processing over 12,000 worker applications in its very first day” 

    More >

  • CMA recently attended the National Association of Medicaid Director’s (NAMD)

    CMA recently attended the National Association of Medicaid Director’s (NAMD) Fall Conference in Washington, DC.  This well attended conference attracts Medicaid Directors from around the country, providing all an opportunity to discuss new initiatives and technologies.  While there, CMA proudly showcased its innovative Value-Based Pharmacy Agreements Platform, powered by Lyfegen.   Lyfegen is a leader in value based, cost effective solutions that drive savings while improving health outcomes.  The CMA-Lyfegen partnership is an exciting industry development, as it brings together two respected Medicaid technology leaders.  This partnership has already produced a greatly needed highly secure and scalable solution the enables Medicaid Programs to reduce their existing spend and actively manage the budgetary impact of new, high-cost treatments.  

    More >

  • CMA to Showcase Child Welfare Solutions at ISM

    You can find CMA at the upcoming ISM Conference, which focuses on IT Solutions Management for Human Services, being held September 26-29,2021 in Cincinnati, Ohio.

    More >

  • CMA to Highlight Medicaid Solutions at MESC

    CMA will attend the 2021 MESConference, which focuses on exchanging ideas related to Medicaid systems, being held August 9-12 in Boston, MA.  

    More >

  • AZ WIC Extends HANDS Contract

    CMA to further manage the successful WIC Management Information System HANDS under new Arizona contract.

    More >

  • CMA Joins HSITAG to Fight Youth Homelessness

    The latest #HSITAGgivesback project raises more than $6,000 (and counting) for the Covenant House.

    More >

  • CMA creates participant portal for distanced WIC support

    When COVID-19 increased pressure on New Jersey’s low-income communities, the state wanted to ensure food assistance support accessibility.

    More >

  • Connecticut EMPI Successes

    CMA has continued work, uninterrupted, through COVID-19 shutdowns across the country.

    More >

  • COVID-19 Solutions for New Jersey WIC

    CMA has 30 years of experience implementing and supporting WIC systems across the country, including NJ WoW in New Jersey. 

    More >

  • CMA Supports WIC Through COVID-19 Crisis

    CMA has supported the WIC community for 30 years. This week, when a bill passed that includes $500 million in additional funding for WIC (among many other provisions/tactics) in response to COVID-19, our team knew it had to step up once again.

    More >

  • Davis Represents HSITAG on ISM Planning Committee

    CMA Executive Vice President Gary Davis was recently selected by the Executive Council of CompTIA’s Human Service IT Advisory Group (HSITAG) to represent the council’s interests on the planning committee for the 2019 ISM Annual Conference. 

    More >

  • CMA Attending HSITAG Meeting

    As members of CompTIA’s Human Services IT Advisory Group (HSITAG), CMA will attend the upcoming monthly business meeting and networking reception in New York City.

    More >

  • WIC Consortium Territories Launch EBT System, eWIC

    This past spring, CMA and the Arizona WIC Consortium continued the roll-out of eWIC and electronic benefits transfer (EBT) system. 

    More >

  • HANDS: Arizona WIC Program Launched

    In 2001, CMA developed the Arizona in Motion (AIM) program, a system to modernize and automate their WIC services. 

    More >

  • CMA Achieves Roll-Out of HANDS System for Arizona WIC and Others

    After a three-month period of pilot operations, CMA (in collaboration with the Arizona Department of Health Services) began a state-wide rollout of the new HANDS system, which replaces the award-winning AIM system.

    More >

  • New WIC Delivery Adjustments Benefit Families, Retailers - Arizona Business Daily

    Arizona Business Daily recently featured CMA’s work launching eWIC and rolling out EBT compliance into HANDS, two and a half years ahead of the federal mandate.

    More >

  • MIS System Selection: How Does HANDS Measure Against the Top Features Desired by WIC Agency Staff? Brilliantly.

    In a recent MIS Alternatives Analysis Study presented at the 2017 NWA WIC Technology Conference, local agency staff was asked to evaluate five WIC MIS Systems, including HANDS.

    More >

CONTACT US TO LEARN HOW WE CAN HELP YOU:
Fill out the form or give us a call and one of our experts will be in touch with you soon.

+