Case Management Platforms

Optimize Interactions to Create Better Outcomes, for You and Those You Serve

Combining human tasks with an electronic workflow can get complicated. Fast-moving, dynamic, unforeseen situations arise regularly. You, and your case management software, need to keep up.

CMA offers smart case management solutions for Human Services. We build business applications to deliver the experiences public sector workers need.

HANDS WIC MIS Solution from CMA


HANDS, the Health & Nutrition Delivery System, supports participant-centered services for Women, Infants, and Children (WIC) programs.

Within our formalized WIC Solutions Practice, CMA has become a nationally-recognized leader in providing solutions for WIC programs.

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WIC+ Participant Portal

Recognizing residents’ need to access WIC services remotely and clinics' desire to increase enrollment, CMA created WIC+.

WIC+ gives governments a way to respond to these new pressures quickly and encompasses many aspects of distanced WIC support.

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WIC VendorWeb Portal

While managing their participation in the WIC program, retailers deserve an easy interface to provide information to the state.

VenderWeb facilitates a faster authorization process that supports every peer group retailer.

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Child Welfare

CMA has a long track record of serving state Child Welfare Agencies in this critical and challenging program.

Our user-driven approach supports Child Welfare workers in both their office and field work processes. Our goal is to help our clients ensure the highest degree of service provided to the public.

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WIC Analytics

CMA also brings analytical depth, data visualizations, sharing, and presentation to world-class WIC solutions.

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  • CMA to Showcase Child Welfare Solutions at ISM 2022

    You can find CMA at the upcoming ISM Conference, which focuses on IT Solutions Management for Health and Human Services, being held October 23-26, 2022 in National Harbor, MD.

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  • CMA Technology Supports Critical Healthcare Worker Retention Program


    Governor Kathy Hochul today announced the launch of the State’s new Healthcare and Mental Hygiene Worker Bonus Initiative.  The program is a critical component of the Governor’s efforts to reward, retain and increase the State’s Healthcare workforce by 20 percent over the next five years.

    This innovative new $1.3 million dollar program will be administered through an online portal developed by CMA in partnership with Google and State Leadership.  The system leverages CMA intellectual property created to serve the State’s Medicaid population as well as CMA’s proprietary Mosaic Insights platform.

    “CMA is honored to partner with the Department of Health and other NYS leaders to support Governor Hochul’s Healthcare and Mental Hygiene Worker bonus initiative, bringing much needed assistance to front line healthcare workers”, said Kay Stafford, CEO of CMA, a NYS-certified Women-Owned Business. “We are proud of our team who in many instances worked tirelessly around the clock over the past 12 weeks, along with DOH and other key stakeholders, to create and implement this innovative workforce retention solution in the Google cloud, including extensive data analytics and security measures to help ensure program integrity”, added Ken Romanski, CMA President.  He added “it’s also exciting to see that the program has had a terrific kick-off thus far successfully processing over 12,000 worker applications in its very first day” 

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  • CMA to Highlight Medicaid Solutions at MESC 2022

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    CMA has extensive experience in the Medicaid realm. One of our flagship projects is the New York state Medicaid Data Warehouse. We helped New York state create a comprehensive and secure health care information system environment, positioning NYS to meet the emerging needs of the next decade. 

    CMA believes that as society’s health ecosystem transitions to higher-value business models, stakeholders will require timely and secure access to broad sets of data and actionable insights. To that end, we are excited to share developments to our Mosaic line of data products, including new technologies built for Google Cloud Platform.  

    CMA will also share the latest in our technology and management assessment offerings, including program infrastructure review, program application review, program system management review, contract review, HHS program and policy strategic consulting, IT strategic vision and road map services, and security assessments.  

    Visit Booths 622 & 624 to learn how CMA’s innovative technologies and solutions can accelerate the business objectives of Medicaid Programs.

    CMA and Medicaid: An Introduction and CMA Medicaid Offerings

    MESC 2022 Conference Information

    Hello, Charlotte!!!
    Meet the CMA MESC 2022 Team:

    MESC Team

    **Missing above, but joining the CMA MESC 2022 Team in Charlotte: Chris Maggiore, PMP Product Manager


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  • CMA recently attended the National Association of Medicaid Director’s (NAMD)

    CMA recently attended the National Association of Medicaid Director’s (NAMD) Fall Conference in Washington, DC.  This well attended conference attracts Medicaid Directors from around the country, providing all an opportunity to discuss new initiatives and technologies.  While there, CMA proudly showcased its innovative Value-Based Pharmacy Agreements Platform, powered by Lyfegen.   Lyfegen is a leader in value based, cost effective solutions that drive savings while improving health outcomes.  The CMA-Lyfegen partnership is an exciting industry development, as it brings together two respected Medicaid technology leaders.  This partnership has already produced a greatly needed highly secure and scalable solution the enables Medicaid Programs to reduce their existing spend and actively manage the budgetary impact of new, high-cost treatments.  

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  • CMA to Showcase Child Welfare Solutions at ISM

    You can find CMA at the upcoming ISM Conference, which focuses on IT Solutions Management for Human Services, being held September 26-29,2021 in Cincinnati, Ohio.

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  • AZ WIC Extends HANDS Contract

    CMA to further manage the successful WIC Management Information System HANDS under new Arizona contract.

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  • CMA creates participant portal for distanced WIC support

    When COVID-19 increased pressure on New Jersey’s low-income communities, the state wanted to ensure food assistance support accessibility.

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  • CMA Bringing Smart Child Welfare to ISM

    CMA will attend the 2019 ISM Conference, which focuses on IT Solutions Management for Human Services, being held September 22-25,2019 in Milwaukee, WI.

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  • Connecticut to Modernize Child Welfare Systems

    CMA, together with our partner, CareDirector, has been selected by the Connecticut Department of Children and Families (DCF) to develop the Careline Child Protective Services (CPS) Report and Online Reporting functionality in CT-KIND (Kid’s Information Network Database).

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  • CMA Achieves Roll-Out of HANDS System for Arizona WIC and Others

    After a three-month period of pilot operations, CMA (in collaboration with the Arizona Department of Health Services) began a state-wide rollout of the new HANDS system, which replaces the award-winning AIM system.

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  • CMA Shares the Real Value of WIC at the NWA 2016 Annual Education and Training Conference

    The NWA 2016 Annual Education and Training Conference & Exhibits was held in Cincinnati on May 22, 2016. 

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  • New WIC Delivery Adjustments Benefit Families, Retailers - Arizona Business Daily

    Arizona Business Daily recently featured CMA’s work launching eWIC and rolling out EBT compliance into HANDS, two and a half years ahead of the federal mandate.

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  • MIS System Selection: How Does HANDS Measure Against the Top Features Desired by WIC Agency Staff? Brilliantly.

    In a recent MIS Alternatives Analysis Study presented at the 2017 NWA WIC Technology Conference, local agency staff was asked to evaluate five WIC MIS Systems, including HANDS.

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