Organizations across every industry are transforming their business models to become digital enterprises, aligned with the evolving demands of their clients and partners. To succeed in today’s digital economy, entities must plan, deploy, and manage their IT technologies, processes, personnel, and vendors in a tightly-coupled and measurable manner.
CMA’s Information Technology Service Management (ITSM) Practice consists of a comprehensive set of offerings. We enable organizations to successfully manage their digital transformations. We help them design, build, operate, and continually improve their IT ecosystems. Our mature and repeatable methods are encapsulated in offerings that were honed across North America.
CMA’s proven methods, highly-skilled team, and deep industry experience are transferable accelerators that can be configured to address the nuanced requirements of any organization. Our basis for offering differentiating value includes: