HHS Technology and Management Assessments

Reviews, Recommendations, and Strategic Vision for Infrastructure, Applications, and Service Management

States and the federal government have invested billions into Health and Human Services (HHS) systems, including Integrated Eligibility (IE) and Medicaid Enterprise Systems (MES). As states consider procuring new systems or enhancing existing systems, they should assess where they are today and set a road map for the future. 

These HHS programs need third-party reviews of their infrastructure, applications, and system management. CMA has over 30 years of experience supporting HHS and is uniquely qualified to assist in this work.

 These independent reviews help:

  • Minimize the risk of repeat security incidents
  • Confirm ITIL-based processes are in place for operations
  • Identify issues with infrastructure, architecture, and functionality
  • Assist with federal funding and advanced planning documents
  • Assess statutory and regulatory compliance

CMA reviews the processes and collaborates with the customer to determine critical areas of improvement. We use techniques such as process shadowing, staff and management interviews, documentation reviews, tool reviews, and reporting reviews.

Technology and Management Assessment Offerings

Program Infrastructure

  • Review program infrastructure.
  • Document any risks due to physical hardware, system software version/configuration, availability, performance, and capacity.
  • Provide recommendations to address each infrastructure risk based on best practices and industry standards.

Program Applications

  • Review the program application.
  • Document any design risks, code risks, and error rates.
  • Provide recommendations to address each application risk based on best practices and industry standards.

Program System Management

  • Review the management of the program system, including new functionality implementation and run operations.
  • Provide actionable recommendations to improve the operation of the system based on best practices and industry standards.

Security Assessment

  • HIPAA/HITECH Assessments
  • Environmental and Physical Design Security Assessments
  • Encryption Assessment and Design Services
  • Implementation of NIST 800-53 Security and Privacy Controls
  • Other Federal or States Compliance Requirements

Contract Review

  • Conduct formal contract assessments to help ensure stated goals and objectives are being met to benefit the states and their citizens.

HHS Program & Policy Strategic Consulting

  • Collaborate with CMA strategic partners and national/international thought leaders on major HHS transformation initiatives.

IT Strategic Vision and Road Map

  • Create a 3-5 year vision, in collaboration with government leadership, that incorporates the latest technology advancements relating to program goals and objectives.

Success Stories

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    OH Benefits System

    CMA is currently performing a comprehensive enterprise application, infrastructure, data, and operations assessment. Our team will comprehensively summarize each assessment area, detailing key observations and opportunities.

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  • Assessment themed graphic


    CMA provided the state, and its federal partners, with a comprehensive, independent assessment of the NC FAST Program. Findings and recommendations identified during the assessments helped the NC FAST program ensure the successful implementation of their projects.

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  • Security themed graphic

    NY MDW

    Data security best practices are based on the confidentiality, integrity, and availability of that data. Policies and controls need to be implemented in a comprehensive manner, within the following sectors: roles and responsibilities, policy, physical security, logical security, monitoring, and compliance.

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CMA Expertise

Enterprise Security Services

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IT Service Management & Operations

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Enterprise Infrastructure Services

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